mentmi

2.1 Core Services

mentmi provides professional, AI-powered college planning and admissions evaluation services tailored for schools, educational institutions, and independent families, which include:

• Comprehensive Student Assessment: Integrating academic performance, test scores, interests, traits, and psychometric data to generate personalized assessment reports aligned with higher education admissions goals.
• AI Interview & Analysis: Utilizing structured AI dialogues to discover student strengths and development potential, assisting counselors in formulating personalized pathways for college applicants.
• College Planning Reports: Generating customized planning reports throughout the academic year, covering course selection, extracurricular activities, competitions, internships, and summer program recommendations tailored to global university application scenarios.
• Institution Matching & Application Support: Recommending suitable higher education institutions based on student profiles, and generating multi-year planning roadmaps and application timelines.
• Essay & Material Strategy Guidance: Providing directional recommendations and structural feedback for application material writing based on the student's personal background. This tool serves as a strategic reference and does not write, ghostwrite, or generate essays on behalf of students.
• Localization & Report Export: Supporting multi-language report outputs and localized features to facilitate smooth communication between schools, counselors, and families.

2.2 Service Models

The Platform supports two collaboration models, which may be selected based on actual operational needs:

• White-Label Collaboration Model (B2B): The school or educational institution acts as the primary contracting party, and the Platform is embedded into the institution's own brand ecosystem as a white-label service. Upon obtaining an institutional account, the school can assign corresponding administrative privileges and access permissions to its counselors, students, and parents. Functional permissions for each role are centrally configured by the school administrator.
• Direct-to-Parent Model (B2C): Parents may subscribe to the Platform's services directly as independent users to obtain personalized college planning support for their children, applicable to independent use scenarios not tied to a school.

2.3 Service Updates and Iterations

We continuously optimize, iterate, and update product features to enhance user experience. Feature modifications, optimizations, or routine updates do not constitute a breach or modification of this Agreement. In the event of material service adjustments or deprecation of core functionalities, we will notify institutional users at least thirty (30) days in advance.

3.1 Account Registration

School administrators can apply to set up an institutional account through our authorized channels. When registering, you must provide true, accurate, and current institutional information, and the applicant shall be solely responsible for the authenticity of the information provided. Counselor, student, and parent accounts are created, managed, or invited via email link within the Platform by the designated school administrator.

3.2 Account Security

• You are solely responsible for safeguarding your account credentials, passwords, and API keys. You may not transfer, lend, sell, or disclose your account details, or authorize any unauthorized third party to use your account in any form.
• If you discover or suspect that your account has been compromised or that a security vulnerability exists, you must notify us immediately via contact@mentmi.com.
• Any actions taken through your account, and any losses or liabilities arising from improper safekeeping of account details, shall be borne solely by the account holder.

3.3 Verification and Guardian Consent

To ensure the data privacy and information security of minor students, student accounts must be authorized by a parent or legal guardian before they can be activated and utilized. The school institution is fully responsible for verifying the authenticity of student identities and obtaining proper parental consent before data entry.

3.4 Account Hierarchy and Permissions

• School Administrator: Holds ultimate administrative privileges over all data within the institutional tenant and can configure permissions, visibility, and access levels for counselors and students.
• Counselor: Entitled to view and manage the profiles, interactive logs, and planning reports of the specific students under their supervision.
• Student: Entitled to view personal reports, participate in interactive AI interviews, and manage personal profile information within the scope configured by the school.
• Parent: Entitled to view their child's planning reports, assessment summaries, and milestones, subject to the corresponding visibility settings granted by the school.

4.1 Prohibited and Acceptable Use

When using the Platform, you must comply with all applicable local, national, and international laws and regulations. You strictly agree NOT to engage in any of the following activities:

• Uploading, publishing, or transmitting false, fraudulent, or deceptive student information, or forging grades, standardized test transcripts, and academic qualifications.
• Utilizing the Platform to generate finalized application essays or academic submissions for students, or otherwise misusing the AI tools to circumvent academic integrity policies.
• Selling, renting, sub-licensing, or commercializing student reports, data, or insights generated through the Platform to any external third party outside the scope of your permitted business.
• Employing web scrapers, crawlers, spiders, or any automated scripts, programs, or data-gathering tools to extract, harvest, or index data from the Platform in bulk.
• Engaging in reverse engineering, decompiling, disassembling, or attempting to extract the source code, underlying algorithms, or proprietary prompts of the Platform.
• Interfering with, disrupting, compromising, or undermining the normal operation, server infrastructure, or data security of the Platform in any manner.

4.2 Content Responsibility and Warranties

You represent and warrant that any student information, grade records, academic materials, or other user-generated content (UGC) you upload to the Platform has obtained the prior explicit legal authorization of the data subject and their guardian, and complies with all applicable privacy laws. Any legal liabilities, claims, or disputes arising from non-compliant, infringing, or illegal content shall be borne solely by the party that uploaded it.

4.3 AI Tool Usage Guidelines and Limitations

The AI-driven capabilities of the Platform are designed as an auxiliary tool to assist counselors and families; they do not replace professional human judgment. You acknowledge and agree that:

• Reports, evaluation metrics, and planning recommendations generated by the AI are for reference and strategic guidance only. Final admissions decisions, course selections, and planning pathways should be reviewed and determined by human counselors and families.
• AI interview mechanisms and dialogue interfaces must not be used to mislead, induce, manipulate, or collect unauthorized sensitive information from students.
• Counselors are required to conduct a professional review of AI-generated insights before presenting them as official guidance to students and parents.

6.1 Platform Intellectual Property

All intellectual property rights in and to the Platform, including but not limited to software code, systems, algorithm models, underlying architecture, proprietary prompts, report templates, UI designs, brand marks, and related proprietary technologies, belong exclusively to mentmi. No entity or individual may copy, modify, derivative-create, distribute, or commercialize the aforementioned proprietary content without our prior express written consent.

6.2 User Content and Ownership

The intellectual property rights of original student data, documents, and materials (such as transcripts, personal portfolios, essay drafts, etc.) uploaded by you to the Platform remain with you or the original rights holders.

The intellectual property rights of the tailored planning reports generated by the Platform based on your input data shall be jointly owned by mentmi and the subscribing school institution, and the school is granted a non-exclusive, royalty-free license to use such reports within the scope and duration of their commercial contract.

6.3 White-Label Branding License

Under the white-label collaboration framework, we grant the school a limited, non-exclusive, non-transferable, revocable right to utilize the Platform's white-label functionalities within the agreed scope. The school shall not sub-license, rent, or lease this right to any unauthorized third-party educational agency or entity.

8.1 Service Modification

We reserve the right to modify, suspend, or discontinue any aspect of the Platform or Services at any time to adapt to technical changes or business models, provided that core functionalities subscribed to by contract will not be reduced without reasonable notice or pro-rated compensation.

8.2 Service Interruption

The Services may be temporarily interrupted or delayed under the following circumstances. While we will make commercially reasonable efforts to minimize downtime, we shall not be liable for any indirect losses or data delays caused thereby:

• Scheduled system maintenance, upgrades, or hardware optimizations (with at least 48 hours' prior notice via platform announcement or email).
• Force Majeure events (such as natural disasters, acts of God, war, cyberterrorism, government mandates, major internet-wide routing outages, etc.).
• Failures, anomalies, or service degradation of third-party infrastructure that are beyond our direct control (such as cloud service provider blackouts or upstream AI model API anomalies).

8.3 Contract Termination and Data Deletion

Upon the expiration, cancellation, or early termination of your subscription/contract:

• We will provide standard data export tools or services to the school administrator within thirty (30) days upon written request.
• Following the transition period, all student and institutional data associated with the account will be permanently deleted or anonymized from our active servers in accordance with our retention policy.
• If the contract is terminated early due to a material breach by the school, we reserve the right to withhold any remaining pre-paid service fees as liquidated damages.
• If the service is terminated early due to reasons solely attributable to us, pre-paid fees will be pro-rated based on actual usage days, and the remaining balance will be refunded.

9.1 THE AI-GENERATED REPORTS, EVALUATIONS, AND PLANNING RECOMMENDATIONS PROVIDED BY THIS PLATFORM ARE FOR COUNSELORS' AND USERS' STRATEGIC REFERENCE ONLY. THEY DO NOT CONSTITUTE ANY PROMISE, WARRANTY, OR GUARANTEE REGARDING UNIVERSITY ADMISSION OUTCOMES. THE ULTIMATE POWER OF ADMISSION DECISION BELONGS EXCLUSIVELY TO EACH RESPECTIVE HIGHER EDUCATION INSTITUTION. WE ASSUME ABSOLUTELY NO LIABILITY FOR ADMISSIONS REJECTIONS, ACCEPTANCES, OR UNFULFILLED EXPECTATIONS.

9.2 UNDER CURRENT TECHNICAL CONDITIONS, THE PLATFORM CANNOT GUARANTY THAT ITS SERVICES WILL BE COMPLETELY UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN THE EVENT OF DATA LOSS OR SERVICE CORRUPTION CAUSED BY PLATFORM TECHNICAL ISSUES, OUR SOLE OBLIGATION WILL BE TO ASSIST IN DATA RECOVERY FROM LATENT BACKUPS. OUR MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL CONTRACT AMOUNT ACTUALLY PAID BY YOU TO US.

9.3 ANY LEGAL DISPUTES, LIABILITY, OR REGULATORY INVESTIGATIONS ARISING FROM A SCHOOL, INSTITUTION, OR INDIVIDUAL COUNSELOR UTILIZING STUDENT DATA BEYOND THE SCOPE OF AUTHORIZED CONSENT SHALL BE BORNE ENTIRELY BY THE SCHOOL/INSTITUTION.

9.4 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO USERS OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF BUSINESS REPUTATION. OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CAUSE OF ACTION WILL AT ALL TIMES BE LIMITED TO THE SERVICE FEES YOU ACTUALLY PAID TO US WITHIN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE OCCURRENCE OF THE DISPUTE.

12.1 Governing Law

The formation, performance, interpretation, validity, and dispute resolution of this Agreement shall be governed by and construed in accordance with the laws of [Insert Country/State, e.g., Singapore / the State of Delaware, USA], without regard to its conflict of law principles.

12.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to this Agreement, including its existence, validity, interpretation, performance, or breach, shall first be subject to good-faith negotiation between the parties. If no settlement can be reached through amicable negotiation within thirty (30) days, the dispute shall be submitted to and finally resolved by the competent courts of [Insert City/Region, e.g., Singapore / Wilmington, Delaware, USA] which shall have exclusive jurisdiction over any such legal proceedings.

12.3 Agreement Updates and Revisions

We reserve the right to revise, amend, or update this Agreement from time to time in accordance with regulatory changes, technical evolution, or business adjustments. Material revisions will be notified to users at least thirty (30) days in advance via platform pop-up notices, dashboard alerts, or email. Your continued use of the Platform after the updates take effect constitutes your binding acceptance of the revised Agreement. If you object to any revisions, you must stop using the Platform during the notice period.

12.4 Entire Agreement

This Agreement, together with the mentmi Privacy Policy, the Data Processing Addendum (DPA) where applicable, and the specific commercial contract or order form signed by both parties, constitutes the entire agreement between you and us regarding the use of the Platform and supersedes all prior oral or written understandings, proposals, or communications.

12.5 Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of this Agreement shall remain in full force and effect.